Privacy Policy
609 Charles Street Storage
Effective Date: January 1, 2026
609 Charles Street Storage (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website:
https://storageunitsbillings.com
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Billing and payment information
Mailing address
Non-Personal Information
IP address
Browser type
Device information
Website usage data (pages visited, time on site, etc.)
2. How We Use Your Information
We use your information to:
Process storage rentals and reservations
Provide customer service and respond to inquiries
Send transactional messages (e.g., confirmations, billing reminders)
Enable online account access and payments
Improve website performance and user experience
Comply with legal obligations
Competitor platforms commonly offer online rentals, account management, and payment systems, which require secure handling of customer data .
3. SMS & Communication Consent
If you opt in to receive text messages:
You may receive non-marketing messages related to your rental (e.g., confirmations, reminders, account updates)
Message frequency may vary
Message and data rates may apply
You can reply STOP to opt out or HELP for assistance
We do not send marketing messages without explicit consent.
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Payment processors (for billing and transactions)
Software/service providers (website hosting, CRM, communication tools)
Legal authorities if required by law
Mobile Information Privacy Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted, provided such parties are obligated to keep the information confidential and use it solely for the purpose of providing those services.
5. Data Security
We implement industry-standard security measures to protect your information, including:
Secure (SSL) website encryption
Controlled access to sensitive data
Secure payment processing systems
Many storage providers emphasize secure websites and protection of customer data, including SSL security and surveillance-backed systems .
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage patterns
Enhance user experience
You can disable cookies through your browser settings.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of communications
To make a request, contact us using the details below.
8. Data Retention
We retain your information only as long as necessary to:
Fulfill rental agreements
Comply with legal and financial obligations
Resolve disputes
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
609 Charles Street Storage
609 Charles Street, Billings, Montana 59101, United States
(406) 500-8089
[email protected]